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Free domestic shipping on orders over $150
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Exchanges and Refunds

If you are in any way unsatisfied with your purchase, please contact me within 5 days after you have received the item. If you choose to return the item(s), they must be posted within a week of receiving your package and returned unused, and in their original condition. The purchaser is responsible for return shipping costs. 
You will receive a refund via the same method as your original purchase minus the cost of shipping upon receipt of the returned item. 

Custom orders are non-refundable so please give me as much detail as possible about what you would like before purchasing. I always try to send pictures and communicate as much as possible as I progress through special orders!

As with all hand-dyed yarns some of the yarns available contain fibers that may not take the dye as readily as others available. This will create a softer, more pale version of the colour way  Rest assured, I will do my best to dye it as shown in the sample photos, unfortunately, there are limitations to some of the fibres.